Communicating respectfully across differences: Untangling intent from impact.
Untangling intent from impact is a critical skill when communicating respectfully across differences. Don’t assume that someone intended the impacts you feel.
And don’t assume too quickly it’s an “-ism” (e.g. racism, sexism, ableism, ageism, etc.).
It seems there is an uptick in ‘respectful workplace’ complaints and ch…
